Arriving at the Hotel Valencia on San Antonio’s popular Riverwalk, I found that they really do “roll out the red carpet” to greet their guests. After spending a few hours in the car and fighting September sun it was a welcome and soothing change to walk in to the lulling sound of a waterfall and the dimmed lighting. You immediately know that you will be treated special here.
Check in was a breeze, and they actually had several people at the registration desk that were courteous, polite, warm and welcoming. We had two rooms reserved, one was not quite ready but we had arrived a little early so we were happy to spend some time visiting in the comfortable lounge located right outside the bar, patio and Citrus dining room. Sure we could have headed straight to our room, but didn’t a drink and those comfortable couches just call to you to sit back, relax and enjoy a few minutes?
Heading upstairs, the children laugh about having the “penthouse” since our room was at the top of this 12 floor hotel. I personally liked the extra security that needing my key card in the elevator provided. It was nice to know that no one would be anywhere they shouldn’t be. I took the picture quick, because with two girls just dying to jump on the beds (I didn’t let them but they wanted too!) I knew I better move fast. Especially since these rooms included custom made beds outfitted with Egyptian cotton linens, and 18-foot ebony solid wood credenzas, chic and modern came to mind, but not so much that we couldn’t sit back, relax and enjoy our time in the room. Once we got past the “Can I have these Reese’s Cups?” on the honor bar (which may I add was stacked with lots of delicious treats.)
For those of you traveling with children, you will LOVE this room feature above all others. The mini-bar/fridge only opens by a key. No key, no open. What a delight to not have to monitor the kids to make sure they weren’t sneaking juice or soda out of the fridge!
After unpacking and spending some time getting the “lay of the land” using the helpful guide that the desk gave us we came up with a plan to explore the hotel and then head down to the Riverwalk (which was literally just about 5 steps from the entry) and enjoy dinner and drinks at Joe’s Crab Shack.
Returning to the Hotel Valencia, I was able to set up my Wi-Fi (yes for free!) and check my messages, make some phone calls and get ready for a business meeting the next day (as well as organize a mini-family reunion with some family in the Universal City area). I admit, I was combining some business with pleasure this weekend and the Hotel Valencia was the perfect place for me to conduct both.
The next morning we decided to enjoy the Citrus Grill for breakfast. We were delighted to find a number of breakfast menu items that everyone in the family could enjoy, as well as sustainable, organic, natural and fair trade products.
Breakfast is served!
After breakfast I had my meetings right there on the hotel site and not only were we comfortable, but we were left alone when we needed to be, and attended to when we wanted to be. That made our (Mr. Money Saving Parent and I) job that much easier.
Once again, customer service was at it finest, as we checked out of the hotel. They made the process seamless, even offering to call for the car (this hotel has valet parking for $29.99 a day – but you can come and go as much as you want or you can park a couple of blocks away pay $7-$10 EACH time you use the garage). The valet loaded up the Kia Soul we borrowed for the trip (look for that review to come) and even gave me directions to the restaurant we were headed to, to meet with some family. Now that’s service.
What can I say? This hotel is elegant without being uncomfortable. It’s perfect for families, dates, special occasions or just to stop by and enjoy dinner or drinks while you are visiting the Riverwalk. It definitely gets you away from the crowds. All in all, it was one (okay well really almost two) fine days and nights at the Hotel Valencia.